No, you only need to fill the registration form once during account creation and verification. After that, you can easily log in to the website and top up your hours or upgrade your plan whenever you need.

To receive an academic discount, you need to verify your active student or faculty status. This can be done by emailing us from your official university email address and providing a copy of your university ID card or any other valid document that confirms your academic affiliation.

Yes, absolutely. You don’t need any prior knowledge of HPC or cloud computing to get started. Our team will guide you step by step with training materials, tutorial videos, and dedicated support sessions, including meetings with our IT and Support Team, to ensure you are fully comfortable using the platform.

Unlike large generic cloud providers, Flowthermolab Cloud is dedicated exclusively to computational engineering, with deep expertise in CFD and FEA. We understand the real challenges our customers face and focus on delivering affordable, high-quality solutions with simplicity and security at the core. Most importantly, we provide personalized support tailored to a niche community of researchers, students, and industries — not a massive, anonymous user base. Try Flowthermolab Cloud, and you’ll see the difference.

If your organization already owns commercial software licenses (such as ANSYS, MATLAB, or STAR-CCM+), you can bring your own license to Flowthermolab Cloud. This is usually done by connecting your existing license server to our cloud platform through a secure VPN, or by installing your license on a dedicated license server instance within our infrastructure. Our IT experts will guide you through the setup process to ensure compliance with your vendor’s licensing policy and to make sure the software runs smoothly in the cloud environment.

The best plan depends on your team’s computing needs, number of users, and monthly budget. If your workloads are occasional (e.g., peaks once or twice a month), the Pay-as-you-go model is more cost-effective. However, if you have a team of engineers using HPC daily, the Customized HPC plan is the better choice. With this option, we can build a dedicated HPC cluster for you with any number of nodes or cores, billed on a monthly basis, so your team can run unlimited jobs without worrying about hourly charges. This plan is ideal for continuous use, frequent testing, and model iterations. It requires a minimum commitment of three months, but once your HPC is set up, your engineers only need lightweight laptops — all preprocessing, postprocessing, and simulations can be handled on the dedicated HPC, with each user accessing their own secure virtual machine.

Your data is highly secure on Flowthermolab Cloud. Our data centre is based in the UK and certified with ISO 9001:2015, ISO/IEC 27001:2013, and Cyber Essentials standards. We add additional layers of protection through secure VPN access, enterprise-grade firewalls, and continuous monitoring. To safeguard against hardware failures, we maintain redundant systems and regular backups, ensuring your data is always safe, reliable, and accessible.